Product Guarantee

And of course, if anything goes wrong with your product, we'll replace it up to 1 year after purchase.

We take the hassle out of your dissatisfaction by offeingr a 1-year product warranty on all of our items.

While Nectyr provides no warranties on any products directly as such, we do follow all warranties provided by the applicable manufacturer. Send it back and we will sort it from there.

Nectyr reminds you a manufacturer’s warranty will not apply to:

  • Normal wear and tear;
  • Damage caused by improper storage or cleaning of products; and
  • Damage caused by improper use of products.
  • You must not make any misleading, false or deceptive representations about any products or provide any warranty in excess of the manufacturer’s warranty.

On return of the faulty items Nectry will promptly inspect them and if Nectyr is reasonably satisfied the failure is not as a result of those circumstances listed above Nectyr will issue a credit note within ten (10) Business Days of inspection, subject to any statutory rights you may have.